Flexnet sub-processors
Last updated: 1 October 2026.
Flexnet uses the third parties below to help provide the Flexnet platform. Each one processes personal information only on our instructions under a written contract. We give customers at least 30 days' notice before a new sub-processor handles their data, or the shorter notice we ourselves receive when an existing sub-processor changes its own providers. Notices are sent to each customer's billing contact. To nominate a different address, email hello@flexnet.co.
Service providers
| Sub-processor | Purpose | Location |
|---|---|---|
| Google Cloud (Google LLC and its affiliates) | Hosting and storage | United States, Singapore, Belgium |
| Cloudflare, Inc. | Network and security | United States, global network |
| Mailgun (Sinch) | Email delivery | United States |
| Twilio Inc. | SMS delivery | United States |
| Stripe, Inc. and its affiliates | Payment processing | United States, Australia, Canada |
| Functional Software, Inc. (Sentry) | Error monitoring | United States |
| Google Maps Platform (Google LLC) | Address lookup | United States |
| TaxWire | Tax calculation | United States |
| Pylon Labs, Inc. | Customer support | United States |
| OpenAI, LLC | AI features. Inputs are not used to train models and are deleted within 30 days. | United States |
Flexnet Pty Ltd, Flexnet Inc. and Flexnet CA Inc. help each other host, operate and support the platform.
Integrations that a customer connects itself, such as accounting, e-commerce, payment and shipping providers, are the customer's own providers and are not Flexnet sub-processors. Flexnet's own sales, marketing and website analytics tools do not process data that customers store in the platform.