Key feature
Reporting & Insights
Track every step of the journey for your customers and your coffee beans. All your data in one place gives you clarity and the opportunity for proactive decision making.
- Sales and conversion metrics
- Production and roasting metrics
- Customer activity and ROI
In detail
Business Reporting
Get detailed insights into key operational metrics, including production, sales, and roasting metrics, giving you full visibility.
Sales Pipeline Analytics
Track the entire sales pipeline, from lead qualification to conversion, providing insights to optimize your sales processes.
Customer Activity & Retention Tracking
Analyse customer insights, product & SKU usage, and even churn rates, allowing you to make decisions based on data.
Strategic Insights
Use historical data to identify customer & market trends around sales and customer churn, giving you feedback on why customers are buying you, or not.
Return on Investment
Calculate ROI across customer acquisition and retention activities (if applicable), aiding you in assessing your business' profitability.